Get in touch.

Most of what people email us about is already answered. The help centre covers how Mulki finds the properties in your name, what UAE PASS sign-in does and does not share, why the service is free, and what happens to your data. If the answer is not there, write and we will add it.

For questions about a specific property, the tools usually get there faster than we can. The rental yield calculator and the service charge calculator run your own figures, and how Dubai property is valued explains where the benchmark should come from.

Journalists should use the press page, which carries the boilerplate, company facts and downloadable brand assets. Anyone interested in joining should look at open rolesrather than this inbox. For everything else — a bug, a feature you want, a partnership, or a correction to something we have written — email is fastest and reaches the whole team.

If you are writing about a specific unit, the three things that let us answer properly in one reply are the community, the building, and whether the unit is let or owner-occupied. We do not need a title deed number and will not ask for one over email. Nothing about your property is required to use the calculators, and nothing you send us is shared with agents or brokers — Mulki does not sell leads, is free for owners, and the about page explains why that model works.

We reply to everything, usually within a working day. Mulki is based in Dubai and works on UAE hours, Sunday to Thursday, so a message sent over a Gulf weekend is answered on Sunday morning. Urgent matters about a property already under management go through the app rather than this inbox, where they are logged against the unit.