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Cookie policy.

Last updated · May 2026
Summary

We use a small number of cookies and similar technologies. No tracking pixels. No advertising. This page explains what we use them for and how to control them.

Sections
01

What cookies are

Cookies are small text files a website stores on your device so it can recognise you on your next visit. We also use technologies that work similarly to cookies: browser local storage on the web, and the system keychain and standard application storage on mobile. Where this policy says 'cookies', it covers those too.
02

How we use cookies

Strictly necessary: keep you signed in after UAE PASS authentication and protect requests from being forged. The site cannot function without these. Functional and preference: remember the state of your account, such as whether you have dismissed onboarding screens, so we do not show them to you again. Referral attribution: if you arrive through a referral link, a first-party cookie records that for thirty days so the right person gets credit when you sign up. Analytics: anonymous, aggregated measurement that helps us understand which features help and which do not. Optional, and configured without personal identifiers. We do not run advertising cookies, social media trackers, or third-party tracking pixels of any kind.
03

Mobile equivalents

On the mobile apps, your session lives in the device's secure keychain, and preferences live in standard application storage. Optional biometric unlock runs entirely on your device. Mulki only ever sees a yes or no result. None of this data is sent to a third party.
04

Third-party services

When you reach certain features you interact with services that set their own first-party operational cookies on their own domains. Stripe sets cookies on stripe.com to process payments and prevent fraud. Mapbox may set cookies on mapbox.com to deliver and cache map tiles. Vercel, our host, may set strictly necessary infrastructure cookies for security and load balancing. We do not control these cookies. Their use is governed by each provider's policy.
05

Cookie consent

The UAE PDPL requires your explicit consent before non-essential cookies are set. We are pre-launch and will introduce an in-page consent banner before public release that gives you a clear opt-in for analytics and any other non-essential category. Until then, you can manage cookies through your browser as described below, and we have configured analytics, where used, without personal identifiers.
06

Managing cookies in your browser

Every major browser lets you view, delete, and block cookies in its privacy settings. Safari, Chrome, Firefox, and Edge each provide controls under their privacy or site-data section. Blocking strictly necessary cookies will prevent the site from working. Clearing all cookies will sign you out and reset your preferences.
07

Managing data in the Mulki app

You can change your language and theme, opt out of analytics, and sign out of all devices from your account settings. Closing your account revokes UAE PASS consent for Mulki, clears local data, and removes your personal data from our backend within 30 days as described in our Privacy Policy.
08

Changes to this policy

We will update this page whenever we add, remove, or change a cookie or similar technology. The date at the top of the page reflects the current state. If a change introduces a new category that needs your consent, we will ask for it in the app first.
09

Contact

For any question about cookies or this policy, write to [email protected]. We reply within one business day.